FAQs

Here's where we answer your burning questions...

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What do you mean by Succulent Skincare?

We use the most hydrating ingredients on earth to deliver powerful dry skin solutions for more radiant skin.

We source ingredients native to the Sonoran Desert. These plants’ ability to withstand harsh conditions concentrates their available nutrients and moisture retaining properties.

This concentrated power makes them the ideal for highly effective natural skin care products.

What is the base of the natural body creams?

We start with organic desert aloe juice instead of water as our first ingredient. Our Desert Concentrate also includes Organic Shea Butter and Vitamin E as the base of every cream.

Is the entire line completely Vegan?

Yes! There are ZERO animal products in any of our skincare. You can feel assured that we will never test on animals either.

How do Monthly Subscriptions work?

Set up your subscription to have your favorite body creams and beauty balms land at your door on your schedule.

You can change or pause your subscription at any time and enjoy FREE SHIPPING for every subscription delivered!

Do you sell at Wholesale?

Absolutely! We have partenered with Faire to best serve our wholesale partners. If you have a Faire account, head to our wholesale page and click on the link to shop immediatly.

If you'd like to set up a Faire account, head to the same link to sign up and enjoy a year of free shipping PLUS $100 to shop with!

Shipping Costs

Shipping is FREE for all subscriptions and orders of $79 or more before taxes and shipping. Standard shipping on all orders less than $75 before taxes and shipping is calculated at the Live Shipping Rate for USPS Priority Mail (1 to 3 business day transit). Please note that order processing may take up to 2 business days after the order is placed for standard shipping.

Returns and Exchanges

Not the right product for you? Returns are accepted within 30 days of receipt. For assistance with all skincare items that have been opened, tried or tested, please contact customer service at sales@earthbasedbody.com for advice on skincare products and to receive instructions on how best to go about your return or discuss a more suitable product in exchange. Please include paperwork that references your name and original order number and sends to:

Earth Based Body
Attn: Returns 3501
E. Kleindale Rd.
Tucson, AZ 85716

You must ensure that the item is adequately packaged and, at your option and cost, insured. We are not liable for damage caused by inadequate packaging by you or if the item is damaged or lost while being returned to us. Items returned as unused/unopened that are damaged and unable to be re-sold when we receive them will not be eligible for a refund.

If you have any further questions, please email sales@earthbasedbody.com

Still have questions? Drop them here!